Last Updated: February 27, 2013
We stand by our products. Therefore, if you are not 100% satisfied with your mushroom kit, contact us at info@100thMonkeyMushrooms and we will send you a new one. Because we make every effort to make sure that our customers are 100% satisfied with our products, we kindly request that you honor the intention behind our guarantee policy and seek replacements for kits only if you deem the lack of production to be a deficiency in the kit and not an issue pertaining to the growing conditions or the environment in which the kit is grown. For all other unopened mushroom kits and non-living products (i.e. all products other than used mushroom kits), please see our Return Policy for information on returns.
We honor any returns made within 30 days of the purchase date. Please send unopened mushroom kits and all other products to the address below. Shipping and handling charges are not refundable. Customer is responsible for paying the return shipping costs. Please include the name of the item returned, your name, address, and email so we can quickly access your account. So we can continue to improve our products, we’d appreciate any feedback and/or reasons for your return.
100th Monkey Mushroom Farm
Customer Service- Returns
2805 Down Cv.
Austin, TX 78704
Your package will be shipped via USPS, FedEx or UPS. While making every effort to ship packages so they are received within 7 days of purchase, the 100th Monkey Mushroom Farm reserves the right to delay the shipment of mushroom kits that need additional time to colonize prior to shipment.
The 100th Monkey Mushroom Farm owns the copyrights to the entire contents of this site, including but not limited to text, activities, videos, photographs, graphics or code. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with or purchasing a product from the 100th Monkey Mushroom Farm. Permission is granted to electronically copy and print PDF files on this site (such as of Kids’ Activities or Growing Instructions) for the sole purpose of using such activities and instructions for their intended purpose and not for any commercial use. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by 100th Monkey Mushroom Farm. You agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of the 100th Monkey Mushroom Farm used in this site are trademarks or registered trademarks of the 100th Monkey Mushroom Farm.
REVIEWS, FEEDBACK, TESTIMONIALS, PHOTOS AND OTHER SUBMISSIONS
When you submit material to us (including testimonials, photographs, feedback, reviews, and other content) such as through our website, by email, or through social media, you:
a) Acknowledge that you have read and agree to these terms and conditions.
b) Grant us a perpetual, irrevocable, royalty-free and fully-paid, right to use, copy, publically perform, display, distribute, and create derivative works from any content or material you submit.
c) Represent that you own all right, title and interest in and to that material.
d) Agree that we may publish all material, including but not limited to material that may reveal your personal identity or that of others.
e) Release us from all claims, demands, or liability for any reason resulting from or connected with the publication of all or any part of the material, including but not limited to claims based upon statutory or common law privacy rights of children or others, claims based upon copyright in the material, and claims based upon any unauthorized use, alteration or republication by third parties.
This site and the products on this site are without warranties of any kind, whether express or implied. The 100th Monkey Mushroom Farm does not provide any warrantees regarding the use of the products and materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability, or otherwise. The 100th Monkey Mushroom Farm does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components.
When you ask to be placed on our email list, you hereby confirm that you wish to receive promotional emails from us. If you are receiving promotional email from us and would like to be taken off our list, simply click the link at the bottom of any email to unsubscribe.
LIMITATION OF LIABILITY
Under no circumstances shall the 100th Monkey Mushroom Farm or its owners, partners or employees have any liability to you or to any third party for any loss, injury, claim, liability or damages of any kind arising out of or in connection with the use of or inability to access or use our website, including the content, products and services made available through our website. This comprehensive limitation of liability applies to all losses and damages of any kind.
You agree to indemnify and hold harmless the 100th Monkey Mushroom Farm, and its owners, partners, and employees from any and all third party claims, losses, liability, damages, costs, and expenses arising from your breach of these Terms and Conditions.